# Gamstop and the licence condition behind it

> Remote licensees in Great Britain must take part in Gamstop under SR 3.5.5. How to check a company against the participants list and what to do if it is absent.

Source: https://seatcheck.uk/gamstop-participation-rule/
Updated: 2026-11-13

Yes: remote licensees in Great Britain must take part in Gamstop under licence condition SR 3.5.5. This applies to online casinos and other remote operators holding a Gambling Commission licence as of 13 November 2026. It depends on whether the company is a remote licensee and on how Gamstop lists it, because the participants list names companies, one entry with a product qualifier, not only brands.

## What SR 3.5.5 requires

SR 3.5.5 sits in the multi-operator self-exclusion part of the Licence Conditions and Codes of Practice (LCCP). In our brief it is recorded as the condition that makes participation compulsory for remote licensees.

The condition is addressed to the operator. A player does not have to do anything for the operator to be bound.

**Gamstop condition and list · Gambling Commission and Gamstop · wording not yet re-read on 13 November 2026**

| Item | What it shows | Date |
|---|---|---|
| [SR 3.5.5](https://www.gamblingcommission.gov.uk/licensees-and-businesses/lccp/condition/3-5-5-remote-multi-operator-sr-code) | Participation required for remote licensees | Edition not checked |
| [Gamstop participating companies](https://www.gamstop.co.uk/participating-companies) | Companies on the list, by company name | List date recorded in our brief: 4 November 2026; not re-read today |

**Takeaway:** participation is a licence condition for the operator, and the list is by company name.

## How to check a company on a date

1. Open the register entry and copy the licensee's account name (see [how to check a casino licence](https://seatcheck.uk/how-to-check-a-casino-licence/)).
2. Open the Gamstop participating companies page.
3. Search for the licensee's company name, not only the brand.
4. Write down the date the list shows as last updated.
5. Repeat the check on the day you register, because the list changes.

Our own dated register results are on the [licence register snapshot](https://seatcheck.uk/licence-register-snapshot/).

**Takeaway:** search the licensee's name, note the list date, and repeat the check when it matters.

## If the company is not on the list

An absence is not a finding. We do not publish a conclusion from a missing name.

- Check whether the register shows a different licensee for the brand.
- Check the licence status and domain status in the register.
- Ask the operator in writing whether it participates, and keep the reply.
- Use the Gambling Commission's page for [telling it something in confidence](https://www.gamblingcommission.gov.uk/contact-us/page/tell-us-something-in-confidence) if the answer is unclear.

**Takeaway:** a missing name is a reason to ask, not a verdict.

## What Gamstop does for you

Gamstop is a free self-exclusion service for people in the UK. It blocks online gambling accounts with licensed operators in Great Britain for the period you choose.

The steps and limits are on [registering with Gamstop](https://seatcheck.uk/register-with-gamstop/). Other tools are on [safer live play](https://seatcheck.uk/safer-live-play/) and [safety tools at the table](https://seatcheck.uk/safety-tools-at-the-table/).

For help with gambling harm, contact the National Gambling Helpline (GamCare) or [GambleAware](https://www.gambleaware.org).

**Takeaway:** Gamstop blocks accounts across participating licensees; deposit limits and time-outs work inside one operator.

## FAQ

**Is Gamstop only for people who think they have a problem?**

Gamstop is a self-exclusion service. Anyone can register if they want to block access to online gambling accounts with licensed operators. You do not have to explain why.

**How long does a Gamstop block take to start?**

According to the Gamstop site as recorded in our brief, a block takes effect within 24 hours. Check the Gamstop pages for the current wording before you rely on the timing.

**A casino brand is missing from the participants list. Is it unlicensed?**

Not necessarily. The list names companies, so the brand may sit under a different licensee name. Check the register first, then ask the operator in writing.

**Where can I get support if gambling is a worry?**

Contact the National Gambling Helpline run by GamCare, or GambleAware. Both offer confidential help. This page has no operator links.